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Our products are safely shipped globally from London, United Kingdom or New York, USA..

FREE SHIPPING ON ALL ORDERS ABOVE £200 AND ABOVE

We offer Free Shipment to all UK and international customers. If your order is urgent, please, make a note at check-out.

FREE RETURNS

If you are not perfectly satisfied you may return items within 28 days. Please note, that returns must be requested within 14 days of receiving your order. You will then have a further 14 days to return unsuitable items.

UK and US Orders: Free Returns & 28 Day Full Refund on all orders

Europe: Free returns for orders £200 and above.

Rest Of The World: Full refund upon receipt of return paid by the customer.

Please visit: https://www.esinakan.com/pages/return-instructions

and follow the instructions to generate your label.

For all further details please read our Terms & Conditions.

TAXES AND DUTIES

US Orders: All taxes and duties to the U.S. are included in the price stated at checkout and covered by Esin Akan. If the order is returned the customer will be refunded in full including any local sales taxes charged.

UK Orders: VAT is included in the prices and it will be calculated and shown at checkout. There are no import duties or taxes applicable on UK orders. If the order is returned the customer will be refunded in full including any local sales taxes charged.

EU Orders: All orders are shipped on a Duty Tax paid and included in the purchase price. Rates may vary depending on the country. If the order is returned the customer will be refunded in full including any local sales taxes charged.

ROW Orders: All orders are shipped on a Duty Tax paid and included in the purchase price. Rates may vary depending on the country.

Since Brexit, all orders arriving to a country that is a member of the European Union, need to undergo a customs clearance process that doesn't require any payment. The courier company DHL or UPS will contact you via email and ask you to provide a few documents. If you have any questions during this process, please, contact us at info@esinakan.com. We are here to help.

ESTIMATED TIME OF DELIVERY

UK - FREE

Standard Delivery: FREE (2-5 Business Days, 9am-6pm, Mon-Fri)

Express Delivery (for orders placed before 12pm): £10 (Next Day, 9am-6pm, Mon-Fri)

USA - FREE

Standard Delivery: FREE (4-5 Business Days, 9am-6pm, Mon-Fri)

Express Delivery: £15 (1-3 Business Days, 9am-6pm, Mon-Fri)

All import duties and taxes to The United States are included in the price stated at checkout.

EU - FREE

Standard Delivery: FREE (4-5 Business Days, 9am-6pm, Mon-Fri)

Express Delivery: £15 (1-3 Business Days, 9am-6pm, Mon-Fri)

REST OF THE WORLD

FREE standard shipping via courier: (4-6 Working Days, 9am-6pm, Mon-Fri)

Express Delivery: (2-5 Business Days depending on destination, Mon-Fri, 9am-6pm, Mon-Fri)

Our warehouse is closed during the official bank holidays in the UK. Please, order two days before the official holidays to receive your order before closure. Order received one day before or during the holiday period will be shipped on next working day.

CARRIER COMPANIES WE WORK WITH

For UK deliveries we work with Royal Mail, DPD and DHL. During peak times such as the last two weeks before Christmas, we ship by DHL Express.

For international shipments, we work with FEDEX, UPS or DHL Express. During peak times such as the last two weeks before Christmas, we offer FREE DHL EXPRESS shipping for all UK and international orders.

WHAT IF I DON’T RECEIVE MY BAG AFTER IT IS SHIPPED?

Please email us at info@esinakan.com so that we can liaise with the courier and ask for further information. Please track your shipment and remain aware of the estimated delivery date.

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FREE SHIPPING ON ALL ORDERS ABOVE £200 AND ABOVE

FREE RETURNS

TAXES AND DUTIES

ESTIMATED TIME OF DELIVERY

CARRIER COMPANIES WE WORK WITH

WHAT IF I DON’T RECEIVE MY BAG AFTER IT IS SHIPPED?