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SECURE PAYMENT

PAYMENT METHODS ACCEPTED

We accept Visa, MasterCard, American Express, Maestro cards, Paypal, Apple Pay, Shopify Pay and Klarna payments.

 

PAYMENT SECURITY

All transactions on this website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. We also use Secure Socket Layer (SSL) technology to protect your data. You will notice that when you enter the checkout process the location (URL) field at the top of the browser begins with 'https:' instead of 'http:', which means that you are in a secure mode.

PRICING & VAT

Prices on the website are shown inclusive of UK VAT. For all international orders including EU, US, Canada and Switzerland the price of the item is inclusive of duties and taxes. To all countries we ship on a DDP basis (Delivery Duty Paid). This means the recipient will not pay any local sales taxes or import duties.

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THE PERFECT LAST MINUTE PRESENT 

SAME DAY DELIVERY

SHOP E-GIFT CARDS> 

ORDER PLACED BETWEEN

FROM 21ST - 29TH DECEMBER 2024

We'll keep on shipping on 23, 24, 27, 30, 31 December. If you would like us to deliver in the new year, please order and email to info@esinakan.com your desired delivery date.

FREE EXPRESS SHIPPING WITH DHL ON ALL ORDERS

FROM 10TH - 20TH DECEMBER 2024

Please, order by specified day and time for guaranteed Christmas delivery. Please bear in mind shipping delays can always occur so ordering earlier is safer.

UK- Order by 20th December, 12pm.
US & Canada- Order by 19th December, 12pm.
All of Europe- Order by 19th December, 12pm.
Rest of World- Order by 18th December, 12pm

Our products are safely shipped globally from London, United Kingdom or New York, USA.

EXTENDED RETURNS

Orders placed between 1st and 20th December are eligible for extended returns till 15th January 2025.

FREE GIFT WRAPPING

All orders will arrive in branded gift boxes and/or shopping bags ready to treat yourself and/or loved ones. All leather bags come in protective and versatile cotton tote bags.

FREE SHIPPING ON ALL ORDERS ABOVE £200 AND ABOVE

We offer Free Shipment to all UK and international customers. If your order is urgent, please, make a note at check-out.

FREE RETURNS

If you are not perfectly satisfied you may return items within 28 days. Please note, that returns must be requested within 14 days of receiving your order. You will then have a further 14 days to return unsuitable items. 

UK and US Orders: Free Returns & 28 Day Full Refund on all orders.

EU and ROW: Free returns for orders £200 and above.  

Please visit:

https://www.esinakan.com/pages/return-instructions

and follow the instructions.

For all further details please read our Terms & Conditions.

TAXES AND DUTIES

US Orders: All taxes and duties to the U.S. are included in the price stated at checkout and covered by Esin Akan. If the order is returned the customer will be refunded in full including any local sales taxes charged. 

UK Orders: VAT is included in the prices and it will be calculated and shown at checkout. There are no import duties or taxes applicable on UK orders. If the order is returned the customer will be refunded in full including any local sales taxes charged. 

EU Orders: All orders are shipped on a Duty Tax paid and included in the purchase price. Rates may vary depending on the country. If the order is returned the customer will be refunded in full including any local sales taxes charged. 

ROW Orders: All orders are shipped on a Duty Tax paid and included in the purchase price. Rates may vary depending on the country.  If the order is returned the customer will be refunded in full including any local sales taxes charged. 

Since Brexit, all orders arriving to a country that is a member of the European Union, need to undergo a customs clearance process that doesn't require any payment. The courier company DHL or UPS will contact you via email and ask you to provide a few documents. If you have any questions during this process, please, contact us at info@esinakan.com. We are here to help.

 

ESTIMATED TIME OF DELIVERY


UK  - FREE

Standard Delivery: FREE (2-5 Business Days, 9am-6pm, Mon-Fri)

Express Delivery (for orders placed before 12pm): £10 (Next Day, 9am-6pm, Mon-Fri) 

 

USA - FREE

Standard Delivery: FREE (4-5 Business Days, 9am-6pm, Mon-Fri)

Express Delivery: £15 (1-3 Business Days, 9am-6pm, Mon-Fri)

All import duties and taxes to The United States are included in the price stated at checkout.

 

EU - FREE

Standard Delivery: FREE (4-5 Business Days, 9am-6pm, Mon-Fri)

Express Delivery: £15 (1-3 Business Days, 9am-6pm, Mon-Fri)

 

REST OF THE WORLD

FREE standard shipping via courier: (4-6 Working Days, 9am-6pm, Mon-Fri)

Express Delivery: (2-5 Business Days depending on destination, Mon-Fri, 9am-6pm, Mon-Fri)

Our warehouse is closed during the official bank holidays in the UK. Please, order two days before the official holidays to receive your order before closure. Order received one day before or during the holiday period will be shipped on next working day. 

      CARRIER COMPANIES WE WORK WITH

      For UK deliveries we work with Royal Mail or DPD.  During peak times such as the last two weeks before Christmas, we ship by DHL Express.

      For international shipments, we work with FEDEX, UPS or DHL Express. During peak times such as the last two weeks before Christmas, we offer FREE DHL EXPRESS shipping for all UK and international orders. 

      WHAT IF I DON’T RECEIVE MY BAG AFTER IT IS SHIPPED?

      Please email us at info@esinakan.com so that we can liaise with the courier and ask for further information. Please track your shipment and remain aware of the estimated delivery date.

      Merci de nous avoir contacté. Nous vous répondrons dans les plus brefs délais.

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